HR Programs & Projects Coordinator

The HR Programs & Projects Coordinator supports implementation of HR programs and activities within the Benefits team including documentation, reporting, coordination of training and tracking efforts, and collaborating with campus partners.  

Essential Functions:

60% of the time the Programs & Projects Coordinator must:
● Plan, manage, and support the implementation of benefit programs and other related initiatives, including Fiscal Year initiatives, Optional Retirement Plans, and the Employee Self-Service projects.
● Coordinate processes, documentation, and reporting while serving as a benefits data analyst. This involves evaluating results, providing insights, addressing project challenges, and offering guidance to identify optimal solutions for benefits-related issues. Additionally, contribute to problem-solving efforts to ensure effective and efficient resolutions. Provide technical support and assistance for development, maintenance, testing, and quarterly patch activities, acting as primary tester for HCM systems, specifically the benefits module.
● Oversee benefit department processes by tracking reports related to eligibility, warnings, and errors, serving as a primary owner and business process lead for payroll and open enrollment.
● Collect and compile key benefits metrics and data from a variety of sources, including HRIS and payroll outputs, benefits enrollment records, and other sources.
● Deliver internal training on new programs, processes, and procedures, acting as a Benefits Subject Matter Expert (SME) for HCM patch activities. Provide training to benefit staff on patches, as needed.
● Serve as back-up support for team members, offering customer-facing assistance during open enrollment periods or when the team requires additional support.

35% of the time the Programs & Projects Coordinator will:
● Assist with testing and quarterly patch updates for Bronco Hub/HCM
● Serve as a point of responsibility for handling employee benefit transactions for each payroll
● Take on as a primary role in reviewing retro payments for each payroll
● Assist with Imputed Income Reconciliation in a secondary capacity at the end of the calendar year
● Support the monthly reconciliation of benefit vendor accounts as a secondary point of responsibility

5% of the time the Programs & Projects Coordinator will:
● Perform other duties as assigned

Knowledge, Skills, Abilities:

● Excellent written and verbal communication skills.
● Strong analytical and problem-solving skills with proficiency in data analysis and interpretation.
● Ability to plan and manage projects effectively while delegating work efficiently to achieve goals.
● Demonstrated ability to work well under pressure and with tight deadlines.
● Ability to perform a wide range of duties and tasks.
● Ability to act as lead and provide training to key personnel.
● Understanding of local, state, and federal laws involving benefits administration labor.
● Knowledge of employee benefits principles, including health insurance, retirement plans, and wellness programs.

Minimum Qualifications:

Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience equal to 6 years.

Preferred Qualifications:

● At least one year of work experience using Excel.
● Strong analytical skills with proficiency in data analysis and interpretation .
● Knowledge of employee benefits principles, including health insurance, retirement plans, and wellness programs.
● Excellent verbal and written communication skills.
● Proficient with Microsoft Office Suite or related software.
● Proficient with or the ability to quickly learn the HRIS, and similar human resource management software and practices.

Salary and Benefits:

Salary starting at $50,065.60 annually and is commensurate with experience. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days).
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service.
• 9.27% University contribution to your ORP retirement fund (Professional and Faculty employees).
• Excellent medical, dental and other health-related insurance coverages.
• Tuition fee waiver benefits for employees, spouses and their dependents.
• See our full benefits page for more information!