Leave & Benefits Communication Partner

Role: The Leave and Benefit Communications Partner contributes to the obtainment of CapEd’s business objectives and mission by administering CapEd’s leave of absence, accommodation, and employee wellbeing programs. This role ensures accuracy, compliance, and compassionate support throughout all leave related processes, while also serving as a communicator and resource for CapEd’s benefits offerings. In addition, the position contributes to employee experience initiatives, event planning, and general People Experience team support.

Essential Functions & Responsibilities:

Leave, Accommodation & Safety Administration

• Manages leave management vendor to Administers and manages employee leave programs including FMLA, ADA accommodations, short term disability, long term disability, workers’ compensation leaves, and personal leave.
• Ensures compliance with federal, state, and multi state leave laws and internal policies.
• Coordinates with payroll and benefits to ensure correct processing.
• Provides clear, empathetic guidance to employees throughout the leave lifecycle
• Guides employees through leave processes, including guiding leaders and employees through workers’ compensation claims.
• Tracks and monitors all leaves and return to work dates.
• Partners with leaders on workforce planning and communication during absences.
• Supports a culture of safety at CapEd.

Benefits Communication & Support

• Ownership of Open Enrollment build within Paycom System.
• Assist team in validating employee selections after Open Enrollment ends.
• Proactively communicates CapEd’s benefits program offerings through Total Rewards website, scheduled newsletters, and other regularly scheduled employee outreach.
• Support employees during open enrollment by preparing materials, answering questions and assisting with elections.
• Assists employees in understanding leave and benefit options and accessing resources.

HR Generalist & Operational Support 

• Supports internal audit processes
• Assists with event planning and People Experience initiatives that enhance employee engagement.
• Maintains and audits HRIS data.
• Generates reports for leave tracking, compliance and leadership insights.
• Maintains knowledge of all Credit Union products, services, and promotions.
• Contributes to efficient Credit Union operations by performing other job related duties as assigned.

Knowledge and Skills:

Experience: Three years to years of related HR, benefits, or leave administration experience and extensive knowledge of FMLA, ADA, PWFA, federal and state leave regulationsEducation: (1) A two year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job specific skills acquired through an apprenticeship program.  

Preferred certifications include:

• Human resource certification (SHRM CP or PHR)
• Certified Leave Management specialist (CLMS)

Other Skills:

Requires extensive personal contact in sensitive situations.

Brand Promise: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We are respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions